Who can order?

You can order any available work from virtually any corner of the world.

Shipping and handling

I provide safe, free worldwide shipping for all my customers. Read more about shipping and returns

Payment

Payments can be made in US Dollars, Euros and British Pounds using a PayPal account or a Credit Card (also via PayPal). Be sure to check your currency using the Currency Selection menu on the left of every shop or product page before checkout.

Placing your order

The buying process is easy. Just click on the “Buy Now” button in the catalog, or the “Add to cart” button if you’re visiting the shop.

After adding an item to cart you will be directed to the “Login or create a new account” page. You can of course return to the catalog at anytime, to search for, and order other items.

Creating an account is easy and it ensures that the information you provide is accurate. We wouldn’t want your artwork shipped to another part of the world by mistake. 🙂 It also helps us contact you more easily.

Now you can choose the payment method. For now, we only accept payments by PayPal or Credit Card (also processed by PayPal). It’s the most common online payment method, it’s secure, and easy to use.

If you want to make a purchase, but don’t want to use PayPal, please contact me on Live Chat or by e-mail.

Order tracking

Yes, you can do that as well! I work with the Romanian National Postal Service (Posta Romana). You can track your order here. Just click on the Track and Trace tab, and enter the code that I will provide you in an e-mail.

posta-romana

Issues and complaints

If you encounter any problems during the ordering process, or at anytime, please contact me on Live Chat or email.

Packing and Shipping

Shipping:

EU (European Union): FREE shipping to any country in the EU! Shipping time: 7 – 10 days.

International: FREE shipping to any country worldwide! Shipping time: 10 – 14 days.

Packaging:

Works smaller than 50×70 cm (19.7″x27.6″ ) will be shipped in a cardboard box.

Works on canvas or paper that are larger, will be rolled up and shipped in a cardboard tube or box.

Works on cardboard larger than 50×70 cm (19.7″x27.6″ ) will be shipped in a reinforced cardboard box.

Returns:

Please read the return policy here.

Return Policy

If you decide to return an item, you must notify me no later than 7 days after receiving it.

Note that the initial shipping costs are included in the price of the work, and I will cover the cost of returning the item in the following cases:

a) if the item is defective
b) isn’t as described
c) was damaged during shipping

If you decide to return an item, please describe the issue in an e-mail and include an image of the product if damage has occurred, before returning it.

The item has to be returned in its original package.

A full refund will be initiated after the item is safely returned. Refunds can be made up to 60 days from the moment the purchase was made. Note that refunds aren’t instant, it can take several days for the amount to be processed by the banks involved in the transaction.